PRIVACY POLICY

The following Privacy Policy governs the online information collection practices of Jigsaw Wellness Ltd. (“we” or “us”).
Specifically, it outlines the types of information that we gather about you while you are using the insideatelier.co.ukwebsite and its linked pages (the “Site”), and the ways in which we use this information.

This Privacy Policy, including our Children’s Privacy Statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy.
Because the web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date to reflect the date of the changes.
By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

How We Collect and Use Information

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (for example, while on the Site or responding via email to a feature provided on the Site).

The Site only contacts individuals who specifically request that we do so, or in the event that they have signed up to receive our messaging, attended one of our events, or purchased one of our products.

The Site collects personally identifying information from our users during online registration and purchasing. Generally, this information includes your name and email address for registration or opt-in purposes, and your name, postal address, and payment information when registering for events or purchasing products.
All of this information is provided to us by you voluntarily.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet to improve web page delivery and measure traffic.

We may also use cookies (small files stored on your device) and similar technologies (such as web beacons) to enhance your experience, track usage, and personalise content. Cookies help us understand how and when visitors use the Site, identify returning users, and prevent the need to re-enter preferences.

You can control cookies through your browser settings or our cookie consent banner. Non-essential cookies will only be used with your explicit consent.

How We Use Your Information

We use the information we collect in a variety of ways, including:

To customise features, content, and advertising on the Site;

To communicate with you via email or direct mail;

To provide offers, services, and support;

To analyse usage trends and improve performance.

We may share information with trusted service providers (such as email platforms, payment processors, or IT support) who help us operate our business and deliver services to you.
These providers are contractually bound to process your data securely and only for our specified purposes.

We do not sell, rent, or trade your personal data to third parties.

We may also release information when required to comply with law or to protect the rights, property, or safety of our users or the public.

Health and Sensitive Data

In providing our nutrition and wellness services, we may collect information about your health, lifestyle, or wellbeing.
This is considered special category data under the UK GDPR.

We process this data only when necessary to provide our services, based on your explicit consent and in accordance with Article 9(2)(a) of the UK GDPR.
We take appropriate technical and organisational measures to protect this data and ensure it is handled securely and confidentially.

Third-Party Services and Links

Some of our third-party advertisers or partners may use cookies, web beacons, or similar technologies to collect information about your activities.
These third parties operate under their own privacy policies, which we do not control.
We recommend reviewing the privacy policies of any third-party websites you visit or engage with through our Site.

We may make some content, products, and services available through partnerships or cooperative arrangements with trusted providers.
In such cases, we may share information necessary to deliver those services.
Each partner’s use of your data is governed by their own privacy policy, which may differ from ours.

Google Analytics

We use Google Analytics Advertiser Features to help optimise our business.
These include:

Remarketing with Google Analytics

Google Display Network Impression Reporting

DoubleClick Platform Integrations

Google Analytics Demographics and Interest Reporting

We and third-party vendors use first-party cookies (such as the Google Analytics cookie) and third-party identifiers (such as the DoubleClick cookie) together to gather data about your activities on our Site.

You can opt out of Google’s use of cookies by visiting Google Ad Settings or the Network Advertising Initiative opt-out page.

Meta (Facebook & Instagram) Data

As advertisers on Meta platforms, we may collect content or information from users interacting with our ads or social media pages.
We comply with Meta’s data use restrictions and ensure that any ad data collected, received, or derived from our Meta campaigns is:

Only shared with service providers acting on our behalf;

Processed securely and kept confidential;

Not used for purposes such as retargeting, profile building, or data transfer to ad networks or brokers.

Phone Calls and Text Messages

If you provide your phone number, we may contact you by phone or SMS with information and promotional messages relevant to your inquiry.
You can opt out of these communications at any time by replying “STOP” or contacting us directly.

Data Protection and Privacy (UK GDPR)

Inside Atelier, part of Jigsaw Wellness Ltd., is committed to protecting your personal data and respecting your privacy.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you are located in the European Economic Area (EEA), the EU GDPR may also apply.

We collect and process personal data only when there is a lawful basis to do so — for example, when you:

Provide consent (e.g., signing up to receive updates);

Enter into a contract with us (e.g., booking a consultation or purchasing a product); or

When processing is necessary for our legitimate business interests (such as maintaining customer relationships).

You have the right to request access to, correction, or deletion of your personal data; to object to or restrict processing; and to request data portability.
This includes the right to be forgotten.

If you wish to exercise any of these rights, please contact us at:
📧 [email protected]

We will respond to your request within one month as required by law.

If you believe your data protection rights have been violated, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal or accounting requirements.
Health-related data is retained for no longer than 7 years after your last interaction with us, unless a shorter period is required by law.
After this time, your data will be securely deleted or anonymised.

Data Security

We use secure servers and encrypted connections (SSL) to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Access to personal data is restricted to authorised personnel and service providers bound by confidentiality obligations.

International Data Transfers

Inside Atelier (part of Jigsaw Wellness Ltd.) is based in the United Kingdom, and all personal data — including health-related information — is processed and stored in the UK.

If you are accessing our services from outside the UK (for example, from the European Economic Area, the Middle East, or elsewhere), please note that your information will be transferred to and processed in the UK, where data protection laws may differ from those in your country of residence.

We take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
By using our services or submitting samples, you consent to this transfer and processing of your personal data.

Children’s Privacy Statement

This Site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from them.
If we become aware that we have inadvertently received information from a child under thirteen, we will delete it promptly.
We do not knowingly allow children under thirteen to post or distribute personal information on the Site.

How We Store Your Information

Your information is stored securely on servers managed by our email and content delivery providers.
Only authorised staff who manage those systems have access, and only for legitimate purposes.

All emails and newsletters from the Site include an “unsubscribe” link. You can remove yourself at any time by clicking that link or contacting us directly.

Disclaimer

This policy may be updated periodically. If we make significant changes, we will post an updated version here with a new effective date.

If you have any questions or concerns about this policy, please contact:
📧 [email protected]

Jigsaw Wellness Ltd (trading as Inside Atelier)
Registered in England and Wales

CRN: 09461293 | 61 Bridge Street, Kington, England, HR5 3DJ